How to pay for services?
Payment for services occurs automatically using various payment systems. If for some reason accessible payments methods is not convenient to you, please contact us to discuss alternative ways of making the payment.
How does one-time service start?
Payment is made by entering off the received PIN. After payment, the PIN will be sent to your e-mail. Instructions for payment are given when choosing the appropriate payment systems.
How to pay for regular services?
The payment for these services occurs automatically of funds contributed to your balance sheet.
How do I add money to my balance?
You can add funds to your balance automatically inside your personal account (the payment is made in real-time mode).
How often to add money to your balance?
Please take into account the chosen tariff, the number and size of websites in your account.
How long the PIN has been active?
The PIN is not limited by the time of the action. You can use it anytime.
How many times can I use a one-time PIN?
One-time PIN can be used to start services only once.
What to do if I bought a PIN, but at the time of launch my site was not available?
Before you start scanning, MySitemapGenerator first checks the availability of the website and only then deactivates the access code you entered. If your website is not accessible, the access code will not be debited and you will be able to use the service later when your site resumes work.
The received PIN code is not accepted (Error: the PIN was entered incorrectly)
Inform the payment details, the received code and the date of payment - we will certainly help to solve the problem.